The M&M’s Of Business

Remember the old ad slogan about M&M’s?

With that delicious hard candy shell, they melt in your mouth but not in your hands?

So, are your management initiatives and overall company direction something you put hands (and feet) and resources to, or are they just words?

Are you talking the talk or walking the walk with your sleeves rolled up?

Consider what I call the M&M’s of business:

Masters = Who are our current masters? Who are our stakeholders? Customers? Owners? Our bank?

Management =The managers who manage. So what kind of job are they doing? As a team? As individuals?

Middle management = The middle which minds the margin and the money. Is the middle too thick or too thin?

Margin Makers/Moneymakers = The direct labor who do the work and make margin. Do we have enough of them? What is the SOC (Span of Control) — ratio of how many senior managers to middle managers, or how many SG&A people to COGS (COS) cost of sales or “direct” people?

Make?= What do we make? Do we make a product, a service, an encounter? Do we make or create value? Do we make an impact on society as a whole, or just a small dent or ding in a little corner of a little industry?

Model = What business are we in? How do we make money? Can we grow, scale, adapt? Can we do it quickly?

Markets, Messages, Media = Who do we say we are? How do we market and sell? Is our message clear? Is our message true? Do we capitalize on the media?

Matrix = How does the mix of products and services we sell to the market overlay with the people responsible for delivering them? How reliant are we on the matrix of suppliers and vendors?

Measurement and Monitoring = Are we measuring and reporting on all of the KPI’s for the business? Do we have KPI’s? How well are our reports providing information we can use to adapt and change quickly?

Money = How do we use operating and capital budgets? What are the dollar sources (where the money comes from) and what are the dollar uses? (where the money goes?)

Misalignment = Are our goals and practices misaligned? Are our resources misaligned with our capacity? Are our expenses misaligned with our top line revenues? Are our people misaligned with their roles and responsibilities?

Copyright, 2021, Paul Fioravanti. No part of this article may be reproduced, shared or distributed or posted in any form without the express written consent of the author.




Business Growth/Startup/Transformation | CEO | Grow it, Fix it, Exit | Executive/Advisor/Director/Connector | |

Love podcasts or audiobooks? Learn on the go with our new app.

Recommended from Medium

The Fad You Fear, May Be The Future You Need To Invest In.

Überstate Welcoming Darcy Belanger Onboard to Accommodate More Niche Demographics and Support…

6 Success Factors Of E-commerce Business Strategy

Open Banking for Businesses: From Myth to Reality

Can Voluntary Termination of Parental Rights and Adoption Be Reversed in Illinois

Grupo Cortefiel donates more than €131,000 to the four beneficiaries of the 2016 ‘Get Involved’…

Republican Legislation Fosters a Rise in Arizona Tech Jobs

Technical Debt: How the best defensive is the most expensive offense.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Paul Fioravanti, MBA, MPA, CTP

Paul Fioravanti, MBA, MPA, CTP

Business Growth/Startup/Transformation | CEO | Grow it, Fix it, Exit | Executive/Advisor/Director/Connector | |

More from Medium

Blockchain is primarily the result of the evolution of the entire business community.

How To Qualify B2B Leads For Your Business?

The difference between Marketing, Advertising, Sales & P.R

Unlocking potential of biomass: Norwegian experience